Q: Can I change/update my order after its been placed?
A: Unfortunately once an order has been made and confirmed, changes cannot be made. Please verify all information submitted before placing your order. Kindly email firstname.lastname@example.org for any queries about your order once it has been placed.
SHIPPING AND HANDLING
Q: How long will it take for my order to arrive?
A: All orders are shipped via Royal Mail. Please allow for 24 -48 hours processing time, once your order has been shipped, you will receive an email confirming this.
Q: Do you ship internationally?
A: Yes we do.
Q: What forms of payment do you accept?
A: We accept Visa, MasterCard, American Express and Paypal.
Q: What is your returns policy?
A: All sales are final. For hygiene and safety, we do not accept returns, exchanges or refunds. In the unlikely event that your product arrives not as described, please email us immediately. We will only send replacements for damaged/missing products and will require photo evidence.
Q: How can I contact you?
For all queries, please email us at email@example.com. We aim to get back to you as soon as possible.